Curated digital artworks for professional large-format printing

DECOAX INFORMATION

Frequently Asked Questions

Clear answers to common questions about files, ordering, licensing, and delivery.

01Are the frames and interiors included?

No. Unless explicitly stated otherwise, the product is a digital artwork file. Frames and interiors are visual mockups.

02How do I place an order?

Open the artwork page and contact sales through WhatsApp or Telegram. The artwork code and link are added to your message automatically.

03Which currency is used for international orders?

International prices are displayed and confirmed in USDT. The final amount is confirmed before payment.

04Can I use the artwork commercially?

Yes, when the appropriate commercial or extended licence is confirmed for your intended use.

05What file will I receive?

The master-file format, pixel dimensions, size, colour space, and other available specifications are stated or confirmed before delivery.

06Can you recommend a print size?

We can provide technical guidance based on the master file. The final print size also depends on material, viewing distance, and the print provider.

07How is the file delivered?

Delivery is made through a secure link, cloud storage, or another agreed digital channel after payment confirmation.

08What if the delivered file has a problem?

Contact support with the artwork code or order reference. A wrong, incomplete, or unusable file will be reviewed and corrected.