Format and specifications
Format, pixel dimensions, colour space, and master-file size are confirmed on the product page or in the order conversation.
Delivery method
The file is delivered through a secure download link, cloud storage, or the method agreed in your conversation.
Delivery time
The estimated delivery time is confirmed after payment and may differ for custom-prepared files.
After receiving the file
- Download the file and keep two secure backups.
- Check the filename, artwork code, and stated specifications.
- For large-format printing, request a proof from your print provider.
- If the file is incomplete or incorrect, contact support before making changes.